Privacy Policy

Thank you, for your association with Treasuresouq.com. We want you to know that we give utmost importance to maintaining privacy of your data and ensuring Secured Transactions. Please refer the below mentioned information as our “Privacy Policy”, it will give you a detailed understanding of reasons and usage of the information we collect from you. Also, please note that the website treasuresouq.com is operated by TS Ventures Pvt Ltd. By using the website you agree to accept the terms set out in the Privacy Policy and also agree to our use and disclosure of your personal information as mentioned in our privacy policy. 
This policy is subject to change at our sole discretion without any prior intimation. Therefore, you are requested to visit this page on a regular basis.

TERMS OF THE PRIVACY POLICY

  • Personally Identifiable Information – What do we capture and when do we capture?
    Personally identifiable information that we capture is Name, E-mail Address, Phone number and Correspondence, Shipping Address. Though you can browse our Website without providing us with this information, but for certain activities such as making a purchase, you are required to register with us. For the registration process, this information is a pre-requisite. We also collect and store information pertaining to your transactions, order preferences, reviews and IP Address. If you reach out to us for any queries or correspondence, we keep a record of the same for future reference.

  • How do we use the captured Information? 
    We use the captured information for multiple purposes as stated below:-

  • Order Processing/Tracking and Order History – The personally identifiable information is primarily used to process your orders, make timely deliveries and collection of the due amount. We also use this information to help you track your orders and view your previous orders. In My account section we display the complete customer profile and order data and all the information that we capture is displayed in the same section. You can also modify this information from time to time. For information purposes, we send out emails and mobile notifications confirming your order and to inform you about the status of your order.

  • Communicating our Offers/Promotions/New Products and Services – We use your personal information like demographics and contact details to share with you relevant information about our new offerings (products or services), ongoing or upcoming offers/promotions/schemes/contests and any other information which we think would be of interest and use to you. We may choose multiple or single medium to communicate such information, that is, through mailers, mobile messages, account inbox or posts, etc.

  • Customizing and improving our offerings – We use demographic and transactional details for research and analysis purposes as well. Our constant endeavour is to suit our offerings to your preferences and enhance your experience with us. We also identify and use your IP address to diagnose problems with our server, and to administer our website.

  • No sharing of the captured information– Our top priority is to secure the safety of the information that we capture. We ensure that such information is secured and there isn’t any illegal access to such information. We do not share/transfer or sell this information to a third party. However we share such information with any third party who is our partner and is involved with us to conduct the business and use this information solely for the purposes as stated above in the privacy policy. We may also use this information to comply with any legal process or obligation or to safeguard rights of Treasuresouq and its customers or others.

  • Links to Other Sites – Our website may contain links to other website(s). We request you to exercise caution when clicking on these links, as our privacy policy would not apply once you leave our website. We would not be responsible for any data protection or privacy leak once you click these links and migrate to these websites.

  • Choice/Opt-Out - All registered users with our website have the opportunity to opt-out of receiving marketing and promotional related communications from us.

  • Data Security and Storage - We have put in place the requisite systems to ensure the safety of information captured by us. Our data servers are highly secured and do not allow any unauthorized access. We also urge you to keep your passwords highly secured and not share the same. Since your profile contains your personal information, sharing your password would result in loss of data privacy.

  • Cookies – We use cookies on our website. This helps us to recognize if you have visited our website earlier and also to note you preference and browsing pattern and browsing history. On the basis of the same, we customise the way you would view the website and our offerings. If you have problems with the above, you can choose to disable/delete these cookies by clicking on “Internet Options” on your web browser.